Communication
Inclusive multilingual chat
Interactive multilingual communication channel. Instantly translate conversations between families and healthcare staff across multiple languages to overcome language barriers in multicultural care settings.
Capabilities
How it works
Each participant writes in their language, and each reads in their own. The caregiver keeps clinical control of the conversation.
Real-time translation
With no perceptible latency. The recipient sees the message in their own language the moment it arrives.
Controlled by the caregiver
The professional controls their availability and who can message them, depending on the clinical context. No intrusion outside the authorized channel.
Swiss hosting
Translation runs on our own infrastructure in Switzerland, not on the big foreign clouds. Nothing is sent to an outside service.
Bidirectional and traceable
Every message preserved in both languages. The audit log includes the full translation trail.
Patient-caregiver communication with data protection by design — GDPR and nLPD. No leakage to consumer translation services.
Next step
See multilingual chat live.
30 minutes to test your real language-barrier case and discuss how this module fits into your care journeys.